Terms of use

Parties

The service is provided by Korolov Oleksii (autónomo, trading as Candy Fit), Calle de Santiago López 31, 16004 Cuenca, Spain, tax ID Y9854812Q (NIE), email support@candyfit.me ("we"). These terms together with the privacy policy, the refund and cancellation policy and the pricing form the agreement between you and us. Version of 2 October 2026.

What CandyFit is

CandyFit is a magazine about home workouts and nutrition and the Candy program app: a personal workout and nutrition plan based on your questionnaire, a workout timer, check-ins and stats. Candy is a virtual character; texts and images are created with the help of AI.

CandyFit does not provide medical services. The program is general in nature and does not replace a doctor's advice. Talk to a doctor before you start if you have any illness, injury, pregnancy or other limitation. Stop if you feel pain, dizziness or shortness of breath. More in Not medical advice.

Age and account

The service is meant for people aged 16 and over. Minors need the consent of a parent or legal guardian to buy a paid plan. Your account is personal; you are responsible for access to your email and the devices you sign in on.

Free part

The magazine and the first two weeks of the program (weeks 1 and 2) are free, with no card and no automatic switch to a paid plan. After week 2 you can buy a paid plan or repeat weeks 1–2 for free. Your badges and history are kept either way.

CandyFit Pro paid plans

A paid plan unlocks the program from week 3 onwards for the duration of the plan.

Prices are in euros and include VAT at the rate of the buyer's country where applicable; the final amount is shown before payment. You can pay by card, Apple Pay, Google Pay, Link and the other methods shown on the payment page; payments are processed by Stripe Payments Europe, Ltd., and we never receive your card details. The charge appears on your statement as CANDYFIT.

• Monthly and Yearly subscriptions renew automatically for the same period at the price valid on the renewal date; you are charged at the start of each period. We will tell you about a price change at least 30 days before a renewal at the new price, and remind you by email 7 days before a Yearly renewal.
• Pause. You can pause a subscription for up to 14 days (for example, when you are ill) in the Profile tab; there are no charges during the pause, and it then resumes automatically.
• 12-week course is a one-time payment for 84 days of access. If you checked in your workouts according to the plan for the 12 weeks but have not reached your goal, we will extend your access by 4 weeks for free if you ask before it ends. This is an access extension, not a refund.

The contract for a paid plan is concluded once the payment is confirmed; you receive an order confirmation by email. Access opens right after payment.

Cancelling a subscription

You can cancel a subscription at any time with one tap in the app (Profile tab) or by writing to support@candyfit.me. After cancelling, access remains until the end of the paid period and there are no further charges. There are no partial refunds for an unused period.

Right of withdrawal (14 days)

EU consumers have the right to withdraw from a contract concluded online within 14 days. Access to the paid weeks is digital content supplied immediately after payment. Therefore, before payment we ask you separately to:

• expressly agree that access starts immediately after payment, before the 14-day period ends;
• acknowledge that you lose your right of withdrawal once access begins.

Payment cannot be completed without these two confirmations; their text and time are recorded and included in your order confirmation email. If, through our error, this consent was not collected, you may withdraw within 14 days of payment by sending a clear statement to support@candyfit.me. When money is refunded by law (double charge, access not provided through our fault, non-conformity) is described on the refunds and cancellation page. If something is wrong with a payment, write to us before contacting your bank: we reply within 2 business days.

Acceptable use

You may not resell access, copy or distribute CandyFit materials (texts, images, exercise videos, programs) without our written consent, interfere with the service or try to access other people's accounts. We may block an account that breaks these rules; if a block is not caused by a breach, we refund the unused period.

Availability and changes

We work to keep the service running without interruptions, but maintenance and outages can happen. We may improve and change the program and the app while keeping the substance of the paid plan. We will tell you about changes to these terms in advance; if you disagree, you can cancel your subscription before they take effect.

Liability

We are liable for intent and gross negligence and wherever liability cannot be limited by law. Otherwise our liability is limited to the amount you paid us in the last 12 months. Nothing in these terms limits your mandatory consumer rights.

Law and disputes

These terms are governed by the law of Spain. If you are a consumer in the EU, you keep the protection of the mandatory laws of your country of residence and may bring a claim in the courts where you live. Please write to us first: most issues are solved by email.